TamiJ.Feb 20, 20212 minEmotion is what you're aiming forGreat employee and customer experience models are based on a person's emotional needs. Just because you can easily find a school for your...
TamiJ.Jun 26, 20203 minWhy Rural Towns Don't Trust Government AgenciesThis may be a funny title for a business development and experience design gal, but trust me, I'll get there. I recently discovered a...
TamiJ.Mar 8, 20202 minRevitalize Auberry Now Offering Small Business and Entrepreneur Classes!Many of you know I've been working with a team of business professionals (and forward thinking bad asses) to revitalize a small town in...
TamiJ.Dec 26, 20193 minConnecting the Funding Dots with Federal, State, and Local AgenciesSome people say that finding the funding for a capital project is tough. Many people stop before they even start because a coordinated...
TamiJ.Nov 25, 20193 minUsing the Experience Revolution to Revitalize Small TownsIn 2016 I had a crazy idea. It stemmed from my coursework from finishing my anthropology degree at Arizona State's School of School of...
TamiJ.Jul 29, 20193 minWhat "Customer Experience is the New Marketing" Really MeansExperts in the Customer Experience industry continue to tout that customer experience is the new marketing. This rubs me the wrong way...
TamiJ.Jun 27, 20193 minSix Customer Experience Mantras for Total Business DominationThe most successful brands on planet Earth are ones that are human-centered and reflect real values of real people. Your Customer's...
TamiJ.Jun 27, 20191 minWhy Investing in Customer Experience (CX) Will Make You the Smartest Guy in the RoomWhen it comes to designing an exceptional business, the customer experience is every bit as important as the product or service you're...
TamiJ.Jun 27, 20191 minGrow Your Customer Experience Program the Smart WayBy implementing customer experience management, you’re not only showing your investors that you're making smart decisions, you can also...